CUSTOMER FOCUS

Glentronics works with Customers whose strategy is to establish a long-term partnership and want us to become their virtual manufacturing department. We are committed to continually search for ways to improve and provide Customers with exactly what they need to satisfy the requirements of their particular market place. Our operational flexibility, processes and internal systems, enable us to develop manufacturing solutions, specific to the individual needs of our Customers.

Customer Service Profiles

Glentronics provides its customers, who are Global O.E.M.s, with a comprehensive Outsourced Product Manufacturing Service . Our service includes Supply Chain Management and other value added services such as Design for Manufacture and Test, Prototyping, Repair, Distribution and Warehousing.

We are currently working in partnerships with leading edge customers in the following markets :

• Telecoms. / Datacoms.
• Audio
• Healthcare
• Security / Access
• Business Equipment
• Consumer Products

The following examples indicate the extent of our experience and the services we provide to our existing Customers.

Worldwide Leader in Supply of Customised Security Management Solutions

• Introduction of new card reader product range.
• Sourcing of injection moulding tooling and dedicated test equipment.
• Production of manufacturing and test documentation.
• Establishment of cellular manufacturing.
• Management of design variants for different countries and applications including software up-grades.
• Third party approval from UL to manufacture card reader product.

Nuclear Research Organisation

• Contract to supply electronic modules for use in advanced particle physics research.
• Involved in design team with responsibility for Design For Manufacture.
• Production of prototypes for design validation.
• Provision of on-site engineering support at customer's European facility.

UK Division of a US based Global Telecommunications Systems Provider

• Manufacture and test of a range of 7 telephone terminal products.
• First deliveries under BABT approval.
• Management of the complete suite of injection moulding tools and manufacture of all moulded parts.
• Phase-out of the old product range and introduction of new range of telephone terminals.
• Delegated release of product.
• Regular reporting and analysis of test yields.
• Implementation of product cost reduction initiatives.

UK based Electronics Development Company specialising in the Satellite Industry

• Manufacture and test of digital satellite and terrestrial meters.
• Full build including printed circuit board assembly, moulding of enclosure, assembly, test and pack.
• Management of product distribution.

UK based Hearing Solutions Company

• Manufacture of the 'Conversor', a revolutionary assistive listening device.
• Design and development of the product from conception to a world class manufacturing standard.
• Production of all design, manufacturing and test documentation.

UK Market Leader in the Healthcare Sector

• Manufacture and test of a range of 18 'box built' electronic based, assistive technology products.
• Set up of facility to manufacture small (50 - 200) batch quantities of the full range of products.
• Management of the existing, customer owned, stocks and sub-assembly WIP.
• Product aesthetics and design changes to improve manufacturability and reduce costs.
• Undertaking of existing supplier agreements.

UK based Supplier of Telecommunication Network Products

• Reverse engineering of a telecommunication call-logging product, which had been acquired by the customer.
• Production of all manufacturing and test documentation.
• Establishment of cellular manufacturing.
• Implementation of product cost reduction initiatives.
• Sourcing of alternatives to obsolete components and updating of operational software.

UK based Appliance Manufacturer

• Manufacture of a range of 125 plastic injection moulded parts.
• Management of 70 injection moulding tools including procurement of new tools and completion of tool modifications and repairs.
• Maintenance and warehousing of agreed safety stocks.